Privacy Policy

Information You Provide

We collect information you provide directly to us when you:

• Create an account as a dental office, dental professional, or platform user
• Complete your profile, including professional credentials, license information, work history, and availability
• Submit identity verification, background check authorization, and credential documentation
• Post or apply for shifts and permanent positions
• Communicate with other users, our support team, or our partners
• Make or receive payments through the platform
• Respond to surveys, feedback requests, or marketing communications

This information may include your name, email address, phone number, physical address, date of birth, Social Security number (for background checks and tax reporting), professional license numbers, employment history, payment information, and any content you submit to the platform.

Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

• Device information such as IP address, device type, operating system, browser type, and unique device identifiers
• Usage data, including pages visited, features used, search queries, click patterns, and timestamps
• Location information based on your IP address or, with your permission, GPS data from your mobile device
• Cookies, web beacons, and similar tracking technologies as described in Section 5 below

Information from Third Parties

We may receive information about you from third parties, including:

• Background check providers who verify your credentials and history
• Payment processors who facilitate transactions
• Identity verification services
• Professional licensing boards and credential verification services
• Other users who reference, review, or interact with you on the platform

We use the information we collect to:

• Provide, maintain, and improve our Services
• Match dental professionals with practice opportunities using our proprietary matching technology
• Verify identities, credentials, and professional qualifications
• Process payments and manage financial transactions
• Calculate reliability scores and trust signals based on platform activity
• Communicate with you about your account, transactions, and platform updates
• Send marketing and promotional communications where permitted by law
• Detect, investigate, and prevent fraud, security incidents, and violations of our Terms of Service
• Comply with legal obligations and respond to legal requests
• Conduct analytics and research to understand usage patterns and improve our Services

We do not sell your personal information. We share information in the following circumstances:

With Other Platform Users

When you use the Services, certain information is shared with other users to facilitate matches. Dental offices see professional profiles, credentials, reliability scores, and work history. Professionals see office profiles, shift details, and rating information. You control what additional information is included in your profile.

With Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processing, background checks, identity verification, cloud hosting, customer support, analytics, and marketing. These providers are bound by contractual obligations to protect your information.

For Legal Reasons

We may disclose information if required by law, court order, subpoena, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

In Connection with Business Transactions

If Operifi is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information for other purposes with your consent or at your direction.

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to certain exceptions
• The right to restrict or object to certain processing of your information
• The right to data portability
• The right to opt out of marketing communications
• The right to opt out of the sale or sharing of personal information (where applicable)

To exercise these rights, contact us at privacy@operifi.com. We will respond within the time periods required by applicable law.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what categories of personal information we collect, the right to delete personal information, and the right to opt out of the sale or sharing of personal information. We do not sell personal information.

Other State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have similar rights. Contact us at privacy@operifi.com to exercise any applicable rights.

We use cookies, web beacons, pixels, and similar technologies to operate our Services, analyze usage patterns, and personalize content. You can control cookies through your browser settings, though disabling cookies may limit your ability to use certain features of our Services.

We use both first-party and third-party cookies for analytics, advertising, and performance measurement. You may opt out of certain third-party advertising cookies through industry tools like the Digital Advertising Alliance opt-out page.

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your information for as long as your account is active, as needed to provide the Services, and as required to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

Our Services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us at privacy@operifi.com so we can promptly remove it.

Operifi is based in the United States. If you access our Services from outside the United States, your information will be transferred to, processed in, and stored in the United States. By using our Services, you consent to this transfer.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on our Services. The updated Privacy Policy will be effective when posted.

If you have questions about this Privacy Policy or our privacy practices, contact us at: